WATERVILLE – Northern Light Inland Hospital has been named a 2022 Human Experience Guardian of Excellence Award winner for Clinical Quality by Press Ganey, a global leader in health care experience solutions and services. The award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country according to performance in patient experience.
Inland Hospital is in the top 5% of health care providers in the last year and is one of only seven hospitals nationwide to receive the clinical quality recognition. Some 12 clinical measures from 2021 data were used to calculate the award, including care from the emergency department, outpatient services, care related to pregnancy and related conditions, stroke, and blood clots. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.
“By putting their patients and workforce first each and every day, Inland Hospital is demonstrating their unwavering commitment to their employees and to the communities they serve,” Patrick T. Ryan, Press Ganey chair and chief executive officer, said. “The caregivers at Inland have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
“We are excited to receive this recognition and very proud of everyone at Inland who goes above and beyond to deliver the highest quality of care possible,” said Nick Chobanian, senior physician executive and vice president of Medical Affairs at Inland Hospital. “It takes a skilled clinical team dedicated to each patient and their individual needs, using excellent communication that engages patients and families in their care. Great teamwork helps us deliver the best medical outcomes.”
PHOTO courtesey Northern Light Inland Hospital
