3G networks to retire in 2022 and how to prepare

By AARP

The country’s three major wireless carriers — AT&T, Verizon, and T-Mobile — will be shutting down their third-generation (3G) cellular networks in 2022 to make room for better fourth-generation (4G) and new fifth-generation (5G) services.
AT&T will finish shutting down its 3G network by the end of February and Verizon by Dec. 31. T-Mobile, which has merged with Sprint, will shut down its 3G network on a staggered schedule: Sprint 3G CDMA by March 31, Sprint 4G LTE by June 30, and 3G UMTS by July 1. It is important to note that discount providers such as Boost, Cricket and Straight Talk piggyback off the major networks and will be similarly affected.
While the move to new 5G cellular networks promises faster cellphone and internet speeds, this technology transition could leave lower-income and older Mainers disconnected, as they may lose cellphone service entirely, including the ability to call 911. This may also affect devices that rely on 3G connectivity, such as medical alert devices, in-car SOS services, home security products and other devices.
If you are an older Mainer or have a loved one who uses one of these types of devices, immediately contact the device manufacturer or company providing monitoring services to ensure it will continue to function without the support of a 3G network. If your device is pre-2019, and is operating on 2G or 3G networks, it is wise to upgrade your device as soon as possible. Maine residents with older cellphones are being urged to prepare for the phase-out of 3G cellular networks and service. If you have not yet received information from your carrier, contact them directly or look at their website for current information. If your phone is pre-2012, be prepared to upgrade to a newer device — always ask about senior discounts, special promotions and free upgrades.
For more help, the Federal Communications Commission has published a consumer guide on its website. The FCC also has a Lifeline Program that aims to make communications services more affordable for low-income customers. Additionally, the FCC’s Affordable Connectivity Program is a permanent way to help ensure Americans can afford the connections they need for work, school, health care and more.
AARP has long advocated for low-cost internet solutions for older Americans, who need high-speed broadband for teleworking, telehealth, news and interacting with loved ones. Check out the AARP Personal Technology Resource Center for the latest technology articles, news, reviews and innovations in electronics, gadgets, social media and more.